Effective date: 15/09/2025
1. Introduction
Gangotri Exports Pune (“we,” “our,” “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://gangotriexportspune.com, make a purchase, or otherwise interact with us.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, GST number (if applicable), and payment details.
- Transactional Information: Order history, payment status, shipping details.
- Technical Information: IP address, browser type, device information, cookies, and usage data.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Communicate regarding your orders or inquiries.
- Provide customer support.
- Improve our website and services.
- Comply with legal and regulatory requirements.
4. Sharing of Information
We do not sell or rent your personal information. We may share it with:
- Payment Gateways: Such as Razorpay, to process your payments securely.
- Logistics Partners: To deliver your orders.
- Legal Authorities: If required by law or to protect our rights.
All third-party service providers are required to maintain confidentiality and security of your information.
5. Payment Security
We use third-party payment gateways like Razorpay for processing payments. Razorpay uses industry-standard encryption to ensure the security of your payment information.
We do not store your credit/debit card details on our servers.
6. Cookies
We use cookies to enhance your browsing experience, analyze website traffic, and improve our services. You can choose to disable cookies in your browser, but some features of our site may not work properly.
7. Data Retention
We retain your personal information only as long as necessary to provide services and comply with legal obligations.
8. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your data, subject to legal or contractual restrictions.
- Withdraw consent for marketing communications at any time.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Gangotri Exports Pune
Email: gangotriexportspune@gmail.com
Phone: 9881423400
Address: Office is SR NO 93/5/1 , KATRAJ – SASWAD BYPASS ROAD , NR MAYURI KATA HANDEWADI PUNE Pune MAHARASHTRA 412308